Privacy Policy


We value your privacy and we don’t sell your personal data to third parties for advertising or to market services.DoneStats may in some circumstances share your personal data with our data providers (like NASDAQ) who may require this data to verify usage. We will make every effort not to needlessly share your information unless absolutely necessary to comply with our data providers policies and terms of use.
About Us
DoneStats, WLL. (“DoneStats” or “We” or “Us”) is the sole owner of DoneStats.com website (“Website”) and all of the information collected on it. DoneStats collects information from users in several ways through the Website. The following Privacy Policy discloses how we collect, process, store and share information including the following:
  • Personal information being collected via Website by DoneStats
  • Personal information being collected via Website by third parties
  • How we use the personal information collected
  • Who we can share this information with
  • Security procedures we use to protect our users' personal information
  • How we give rights to users in respect of the personal data
By using our Website, you consent to our Website’s Privacy Policy. We always ask users for a permission to collect and use personal data for purposes that are not listed in this Privacy Policy.
Online Privacy Policy Only
This Policy applies only to information collected through our Website and is not related to any information collected offline.
Policy Updates
We may update this Policy at our discretion from time to time by posting a new version on our Website. You should check our Website occasionally to ensure any changes made are suitable for you. You will be informed of any significant changes made to the Privacy Policy.
Current version of our Privacy Policy was modified on Oct 31 2024.
Personal data that we collect
We may update this Policy at our discretion from time to time by posting a new version on our Website. You should check our Website occasionally to ensure any changes made are suitable for you. You will be informed of any significant changes made to the Privacy Policy.
During registration you will be required to provide us with either:
  • your email address, First Name, Last Name, and category of usage i.e. student, professional investor, auditor, regulator, journalist.
We use your contact details such as name and email address authenticate your account, ensure its security along with the security of our services and to prevent spam, fraud and abuse.
Users registered for premium account (“Paid Users”) must provide payment information (name, credit card information or PayPal account information). This information is used for billing purposes only and is processed by our paymentprocessor/partners. When you are making a payment, we do not have access to your personal and credit card information. Should we have any issues with processing an order, the provided email address is used to contact you.

How personal information is collected

Profile
A profile is a set of information for each individual user that details his/her viewing preferences. We do not use stored user settings for marketing purposes. User settings (chart settings, series settings, buttons, colors, etc.) are kept solely for the purpose of customizing user experience when using Website. We do not share your private profile settings with any third parties.
Cookies
We collect cookie files to gather and analyze statistical information as well as to ensure security and to fight spam.You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of the Website nor will you be able to access the paid areas if cookies are disabled.
Log Files
Like most websites, We use web server log files. Records in our log files include internet protocol (IP) addresses,browser types, internet service providers (ISP's), referring pages, exit pages, platform types, and date/time stamps. We use web server log files to administer the site, to provide broad traffic information for site planning purposes, and to ensure that our terms of service agreement are being adhered to. IP addresses are not tied to personally identifiable information in our web server log files.
Device information
We collect the following information about the devices that you use to visit the site: IP-address of the device, operating system and browser version. We are collecting this information to prevent spam and abuse of our services.
Web beacons (Clear GIFs)
Web beacons are tiny graphics with a unique identifier that allow us to track usage patterns, count users who have visited a particular page, etc. Web beacons only collect limited information, including a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of Website. We use web beacons in connection with Google Analytics and Mixpanel service. The information generated related to our Website is used to create reports about the use of the Website. We use this information to develop, test and improve our servic
Links to other sites
At our discretion we can add links (web links) to other websites from our Website. These websites can be run by third parties with separate and independent privacy policies. We, therefore, have no responsibility or liability for the content activities or privacy policies of those linked sites. We suggest you read the privacy policy of each and every site that you visit. We remind you that this Privacy Policy applies only to information collected by our Website.
Advertising
We display advertising on the website but will not give our advertisers any personal information (email, name) about you.
Our hosted charting solutions
Some business partners use our charting solutions on their own websites. Such sites may display messages like “Created using DoneStats” or similar. Even if those messages are present, We do not control the privacy policies of those sites. We suggest you read the privacy policy of each and every site that you visit.
Security
We use Secure Socket Layer (SSL) encryption technology in order to protect certain information that you submit. This type of technology protects you from having your information intercepted by anyone while it is being transmitted to highcharts or PayPal/Payment service gateways. While on a secure page, such as our order form, the “lock” icon in the browser window is displayed, confirming that a secure, encrypted connection has been established with the Website. We work hard to ensure that our Website is secure and that we meet industry standards. We also use other safeguards, such as firewalls, authentication systems (e.g., passwords and personal identification numbers), and access control mechanisms to control unauthorized access to systems and data.
We are constantly improving the ways we collect, store and process data which including physical security measures that help us counter unauthorized access to our systems.
We also do our best to protect user information offline. All of our users' personal information is restricted to our offices. Only employees who need to see the information to perform their jobs are allowed to access it. The servers that store personally identifiable information are located in a secure environment in a locked facility.

How personal information is used

Account Administration
We send all new users a welcome activation email to verify their email address.
Paid Users will also receive a notification email from our payment processors/partners if there are any issues with billing their cards for monthly auto-renew subscriptions.
Users cannot opt-out of these messages, though they can deactivate their account.
Announcements and Newsletters
On rare occasions it is necessary to send out service-related announcements or important newsletters. For instance, if our service is interrupted for a prolonged period or major functionality upgrade is released, we might send all users an email message. Also, we can sometimes use your email address to send marketing messages. Users can refuse to receive such messages in the future by clicking unsubscribe in one of the emails.
Legal requirements
We can store and disclose your information to law enforcement authorities, state or government agencies if we establish that such disclosure is necessary to comply with the law. This includes responses to court orders or subpoenas, as well as other judicial or regulatory processes.
User rights
In accordance with the General Data Protection Regulation (GDPR), you have the right to access, correct, transfer and delete your data. You also have the right to object to certain ways your data is processed and to restrict such processing. This includes your right to:
  • object to our processing of your data for the purposes of direct marketing. This can be done by clicking the unsubscribe button in marketing emails.
Deleting data
You have the right to refuse to use our website and to delete your account. To delete your account, please email support@DoneStats.com.
Contact Information
If you have any questions or suggestions regarding our Privacy Policy, please contact us support@DoneStats.com. If you disagree with this privacy policy, you will need to stop using our website and deactivate your account, as outlined above. You can also revoke your consent to personal data processing. Note that in such case you will have limited access to site’s features/your account will get deactivated.